Settings Map
Open Settings → Platform Settings. The left-hand menu groups every pane; each pane saves on its own.
| Group | Pane | Guide |
|---|---|---|
| Platform | Branding | Branding & Application Settings |
| Regional | Regional Settings | |
| Tracking | Below | |
| Dashboard | Below | |
| Affiliate Portal | Signup & Portal | Branding & Application Settings, Sub-Affiliate Program |
| Notifications | Below | |
| Dashboard Widgets | Below | |
| Payout Methods | Payout Methods | |
| Payout Terms | Payout Terms & Payout Run | |
| KYC & Tax Forms | KYC & Tax Forms | |
| Advertiser Portal | Signup & Portal | Branding & Application Settings |
| Security | Security | Security & Sign-in |
| Anti-Fraud | Fraud Protection, Global Fallback, 3rd Party Integration | Fraud Protection |
Tracking Defaults
The Tracking pane controls how clicks and conversions are recorded and attributed across the network. Campaign-level settings, where a campaign has them, take precedence.
| Setting | Default | What it does |
|---|---|---|
| Postback IP Whitelist | — | The static IPs Affclix fires outbound postbacks from. Copy them to advertisers and partners who only accept postbacks from known IPs. |
| Click TTL | 30 days | The attribution window: how long after a click a conversion can still be credited to it. 1–365 days. Clicks older than this cannot be attributed. |
| Postback Timeout | 10 seconds | How long Affclix waits for a partner server to acknowledge a server-to-server postback before treating it as failed. 1–120 seconds. |
| Default Click Uniqueness | IP + User Agent | How a returning visitor is recognised: per IP address, IP + User Agent, browser cookie, device fingerprint, or no deduplication at all. |
| Unique Click Window | 24 hours | How long the same visitor keeps counting as a repeat on the same campaign. 1–4,320 hours (180 days); presets for 24 h, 7 days and 30 days. |
Click TTL decides whether a conversion can be credited. The unique window only affects unique click and impression counts. Many networks use 24 hours; some trackers report against 7 days — match your partner's setting when you need both sides' numbers to reconcile.
Dashboard Widgets
The Dashboard pane chooses which widgets appear on your main dashboard. Switch off what your team does not use — hidden widgets are not calculated, so the dashboard also loads faster.
Available widgets: KPI Summary Cards, Performance Overview, Conversion Funnel, Running Campaigns, Top Affiliates by EPC, Top Campaigns, Quick Stats, Affiliate Requests, Campaign Requests, Fraud Alert Banner, Traffic Quality, Top Countries Map, Time to Convert and Team Performance. Use Enable all or Disable all to start from either end.
Affiliate Notifications
Settings → Platform Settings → Affiliate Portal → Notifications decides which events send an alert, by e-mail and in-app, to two audiences:
| Audience | Events |
|---|---|
| Your affiliates | Account approved or suspended, application rejected, campaign access approved or rejected, new campaign available, campaign changed, paused or live again, cap nearly reached or reached, invoice issued, payment recorded, balance adjusted, payout tier reached, sub-affiliate joined, and every KYC step (verification requested, approved, changes requested, rejected, document expired). |
| Your team | New affiliate signup, campaign access request, traffic channel approval request, KYC submitted for review, payout details changed, and cap warnings. Add an ops alias or second inbox (comma separated) to copy these alerts. |
- Hold before sending campaign changes — 0, 5, 15 (default), 30 or 60 minutes. Gives you time to finish editing or cancel; several edits in the window go out as one alert. Manage queued alerts under Campaigns → Campaign Alerts.
- Cap alerts — "Cap nearly reached" fires once per cap and period; daily, weekly and monthly caps are checked every 10 minutes.
E-mail wording is edited under Email Templates & Notifications.
Affiliate Dashboard Panels
Affiliate Portal → Dashboard Widgets chooses which panels your affiliates see when they sign in: KPI Summary Cards, Performance Overview, Top Campaigns, Running Campaigns, Top Sub IDs, Billing Balances, Recent Settlements, Latest Conversions, Campaign Funnel and Tracking Link Generator. The core performance panels are on by default; switch on the rest if your publishers need them — for example Billing Balances for networks that pay weekly.