Where to See a Balance
Open Affiliates → All Affiliates, open the affiliate and go to the Billing & Balance tab. It loads on first open because it reads the affiliate's whole history. All amounts are in your network currency.
What Each Figure Means
| Figure | Meaning |
|---|---|
| Open Balance | Approved payout still unpaid: Unbilled Earnings plus Invoiced · Unpaid. This is your current liability to the affiliate. |
| Unbilled Earnings | Approved payout not on any invoice yet — what you can invoice now. |
| Invoiced · Unpaid | Outstanding amount on approved or partially paid invoices. |
| Settled Balance | Everything paid to the affiliate, lifetime. |
| Owed Back by Affiliate | Payout on conversions reversed after they were invoiced. It is recovered from the affiliate's next earnings. |
| Lifetime Invoiced | Total of all live invoices. Cancelled invoices are not counted. |
Conversions still awaiting approval are not part of any balance until they are approved — a pending conversion is not yet money you owe.
Reversals After Invoicing
Advertisers often scrub conversions weeks after the fact — chargebacks, cancelled orders, failed KYC, duplicate leads. When you reject a conversion (by hand, through Advertiser Reconciliation or a refund event) after it was already invoiced to the affiliate:
- The invoice is not changed. An issued invoice is a financial document, so its amount stays as it was.
- The reversed payout is listed under Adjustments on the Billing & Balance tab, with the conversion date, campaign, event, its status now, when it changed and the amount.
- The amount is netted off the affiliate's later earnings, and shows as Owed Back by Affiliate until it has been recovered.
Only reversals of invoiced conversions are treated as money owed back. A conversion rejected before it was invoiced simply never reaches a balance.
Paying an Invoice With Reversals
Affclix warns you before you pay for conversions that have since been reversed. It warns but never blocks:
- Change Status — marking an affiliate invoice paid shows how many conversions it billed have been reversed and their total.
- Mass Payments — the batch builder and an open batch flag each affected invoice, for example "2 reversed, overpays by 45.00 USD".
You then have two choices:
| Option | Result |
|---|---|
| Pay in full | You overpay by the reversed amount, which then comes off the affiliate's next earnings. Simplest when you keep working with the affiliate. |
| Pay only what is owed | Leave the invoice out of the batch, cancel it and raise a new invoice. The cancelled invoice's earnings become unbilled again, minus the reversed conversions. |
If the reversal check cannot run, the page says so and stays usable.
What Affiliates See
- Their Earnings page and dashboard show Available Balance, Outstanding and Paid to Date, plus an Adjustments list of conversions reversed after invoicing and how much will come off their next earnings.
- They get a Balance adjusted alert — in the portal and by e-mail — with a View adjustments link. Turn it on or off with the other affiliate alerts under Settings → Affiliate Portal → Notifications.
FAQ
Why is Open Balance lower than approved payout minus paid?
Invoices can also carry tax, manual lines, imported history and expired conversions. Owed Back is built only from reversals of invoiced conversions, so those other differences never make a healthy affiliate look in debt.
Can a balance go negative?
The amount you can invoice never drops below zero. A larger clawback is carried in Owed Back by Affiliate until later earnings cover it.
Does this affect sub-affiliate overrides?
Overrides are booked from approved payout when the month is accrued — see Sub-Affiliate Program.